Need Help? No worries

If you have a question about Teleprompter for iPad, or you’re experiencing technical difficulties, please email You’ll be connected to a real human with in-depth knowledge of Teleprompter for iPad.


How do I cancel my trial?

There’s no need to cancel your trail. If your trial runs out, but you haven’t purchased Teleprompter, you will not be automatically charged. Teleprompter will simply stop working.

I’m getting “Transaction Failed” when trying to start the trial.

Delete Teleprompter, then redownload it from the App Store. This fixes the problem in most cases. If you are still experiencing problems, contact